Payouts

When your available balance reaches the minimum withdrawal threshold, you can request a payout and the funds will be transferred to your linked bank account via Stripe.

Available Balance

Your available balance is calculated in real time:

available = gross_earnings - platform_fees - completed_or_pending_withdrawals

You can see the breakdown at any time in Dashboard → Earnings.

Minimum Threshold

By default, the minimum withdrawal amount is $10.00. You cannot request a payout until your available balance reaches this threshold.

The threshold can be configured platform-wide or per-creator by an administrator. Your current threshold is shown on the Earnings page.

Requesting a Payout

1. Go to Dashboard → Earnings
2. Once your balance is at or above the threshold, the Withdraw to bank button becomes active
3. Click it and confirm — the full available balance is sent to Stripe
4. Stripe transfers the funds to your linked bank account (typically 1–2 business days)

Payout Statuses

| Status | Meaning | |--------|---------| | pending | Request recorded, awaiting Stripe dispatch | | in_transit | Stripe accepted the payout, transfer in progress | | paid | Funds delivered to your bank account | | failed | Stripe rejected the payout (see failure reason); balance restored | | canceled | Payout was canceled before dispatch |

Canceling a Payout

A payout can be canceled only while its status is pending (before Stripe has dispatched it). Once it moves to in_transit it cannot be canceled.

Failed Payouts

If Stripe rejects a payout (e.g. invalid bank details), the payout_requests record is marked failed and the amount is automatically restored to your available balance — the view recomputes to exclude failed rows.

Common failure reasons include:

• Bank account not linked or removed
• Insufficient funds in Stripe Connect balance (Stripe-side)
• Account capability restrictions

Resolve the issue in your Stripe Express dashboard, then request a new payout.

Stripe Connect Requirements

Payouts are only available if:

• You have connected a Stripe account
• Stripe onboarding (identity verification) is complete
• Payouts are enabled on your Stripe account

If any of these are incomplete, the Earnings page will show the relevant step with a link to complete onboarding.